Facebook Fan Pages Vs Groups. Which One Should I Use?

Monday, June 7th, 2010

What are the main differences between facebook fan pages and group pages?

The 2 major differences include:

  1. Unlike groups, fan pages are visible to unregistered people and are thus indexed (important for reputaion management, for example);
  2. Unlike pages, groups allow to send out “bulk invite” (you can easily invite all your friends to join the group while with pages you will be forced to drop some invites manually). Groups are thus better for viral marketing, meaning that any group member can also send bulk invites to the friends of his.

 

Key Feature

Facebook Page

Facebook Group

Vanity URL’s

Yes

No

Hosting a discussion

Yes

Yes

Discussion wall, and discussion forum

Yes

Yes

Extra applications added

Yes

No

Messaging to all members

Yes (via updates)

Yes (via PMs)

Visitor statistics

Yes (“Page insights”)

No

Video and photo public exchange

Yes

Yes

“Related” event creation and invitation

Yes

No

Promotion with social ads

Yes

No

 

How do you know which one to use?

There are a number of factors you need to consider when choosing which is right for your project, a Page or a group.

 

Personal vs. Corporate:

Due to their security features, and size limitations (only groups under 5,000 members can send email blasts), Facebook Groups are set up for more personal interaction. Groups are also directly connected to the people who administer them, meaning that activities that go on there could reflect on you personally. Pages, on the other hand, don’t list the names of administrators, and are thought of as a person, almost like a corporate entity is considered a ‘person’ under the law.

Facebook considers groups to be an extension of your personal actions. When you post something as a group administrator, it appears to be coming from you and is attached to your personal profile. Alternately, Pages can create content that comes from the Page itself, so that content doesn’t have to be linked to you personally.

Update: Also one key difference is that Pages are indexed by external search engines such as Google, just like a public profile while Groups are not.

 

Email vs. Updates:

As long as a group is under 5,000 members, group admins can send messages to the group members that will appear in their inboxes. Page admins can send updates to fans through the Page, and these updates will appear in the “Updates” section of fans’ inboxes. There is no limit on how many fans you may send an update to, or how many total fans a Page can have.

 

User Control:

Groups offer far more control over who gets to participate. Permissions settings make it possible for group admins to restrict access to a group, so that new members have to be approved. Access to a Page, however, can only be restricted by certain ages and locations. Again, this makes groups more like a private club.

 

Applications

Pages can host applications, so a Page can essentially be more personalized and show more content. Groups can’t do this.

 

Moderation

Neither Groups nor Pages have great moderation features. They can both be a little granular as to how things get posted, who can post, and what kind of media can be posted, but that’s about it.

If someone posts spam on your Group or your Page, you have to remove it manually, and you can also remove specific members.


In Conclusion

  • Pages are generally better for a long-term relationships with your fans, readers or customers;
  • Groups are generally better for hosting a (quick) active discussion and attracting quick attention.

If you would like to read more about social media strateges. See Our Social media Strategy Tool Kit




 

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